Refund policy

Once an order has shipped, orders cannot be cancelled nor refunded.
If you entered the wrong shipping address or if there is a change in address, we are not responsible for those orders being delivered to the intended address. Please check all address carefully, we may require an additional charge to resend the item.
If the item was damaged during delivery, please call the customer support team at 1-800-692-0008 for assistance within 3 days after delivery.
We are not liable for recipients’ absence at their shipping address. The customer will be responsible and charged for thes

ご注文後の変更・キャンセルはお受けできかねますので、予めご了承ください。

住所不明、転居、長期不在等によりお届けが完了出来ない場合、弊社では責任を負いかねます。再送の場合は別途のご請求となります旨、予めご了承下さい。

商品の品質には万全の注意を払っておりますが、万一初期不良の場合、またご注文されたものと異なる商品が届けられた場合は配達完了後3日以内に弊社カスタマーサービスまでご連絡下さい。